Buy Back Policy
1.The buy back policy is applicable to gold products only.
2.We buyback only MALAMO coins and bars.
3.Any product that is being sent back to us under buy back policy will send to purity check center to go through Laboratory process to ensure the quality of the product. The customer must bear the risk of damage caused by the detection of gold products.
4.Coins and bars to be delivered before Saturday 01:30 a.m. or before the loss of 10% to 80% or as may be applicable on your account. Failure to which the order will be auto canceled at real time price additional service fee and taxes as applicable.
5.The amount of the buy back policy will only be refunded after the confirmation of the quality check agency.
6.The original bills and the ID proof is mandatory for the buyback policy.
7.This policy is not applicable on promotional/engraving/customised products.